Two ways to work together

The replacement. A DXM technical director takes over for the duration of the leave or absence. They fit into your systems, your ways of working and your team, not the other way around.

The recurring visit. A fixed presence — one day a week, two a month, depending on the installed base — for maintenance, updates, backup supervision and the technical calls that can’t wait for the next breakdown.

What it replaces

A full-time specialized in-house resource is a senior salary for a need that, in many shops, fills two days a week. Technical direction on demand is the same level of expertise, sized to the actual need.

Why us

Our technical directors spend their weeks in real broadcast and postproduction environments — not in slide decks. When they show up at your shop, they’ve already seen your problem somewhere else.

How a project unfolds

Taking the post. We document on arrival: systems, routines, vendors, passwords, failure histories. If your TD is still there, we do the handover with them; if not, we rebuild the knowledge — slower, but that’s exactly why we document everything.

Operations. Your production carries on as if nothing changed. Priorities get managed, vendors get coordinated, failures get fixed — with DXM’s full bench depth behind the person in the chair.

The handback. A successful replacement is measured on the return: your TD comes back to a documented, up-to-date environment with no unpleasant surprises. The documentation then stays with you, because it is yours.

Questions we get asked

“One day a week — what does that actually get us?” A systems review, technical files kept moving, decisions that were waiting — and above all, someone who sees problems coming before they show up on air. Many organizations don’t need a full-time TD; they need a regular one.

“What if something breaks between visits?” Recurring presence comes with a direct line. The person who knows your systems is reachable — and behind them, there’s the whole team.